Sollitech Customer Survey
Please help us improve our services and product range by filling in the forms below, your feedback pushes us forwards:

General Information


  1. Name:
    2. ( Optional )

  1. Company:
    2. ( Optional )

  1. Email:
    2. ( Optional )

This question is required
  1. Field of Work
Architecture/Landscaping/Consulting
Reseller/Distributor
Government/Public Sector
Private Sector End User
(Please Specify Sector: Hotels & Hospitality, Commercial Shop, Hospitals, Other)

Other


This question is required
  1. I am:
a Sollitech client
interested in Sollitech products
Other (please specify):


About The Products


This question is required
  1. How familiar are you with Sollitech products?
PurchasedTested SamplesReviewed CatalogsWebsite OnlyNone
Water Saving Devices
Solar Road Markers
Solar Traffic Signs
Solar Lighting
Solar Tiles / Ground Flashers
Solar PV Power Systems
LED Lighting
LED Street & Tunnel Lighting
LED Light Panels & Bars

This question is required

  1. What is your impression of Sollitech product Quality:

ExcellentVery GoodGoodAcceptablePoorVery Poor
Product Quality
Conformity to Standards & Specs
Packaging Quality

  1. Please feel free to elaborate on the above answer.
    2. ( Optional )

This question is required
  1. What do you think of product prices
High but justified
High and not feasible
fair and acceptable prices
Within market standard
Low prices

This question is required
  1. Would you recommend Sollitech products?
Yes
No (please state why)


This question is required

  1. Do you believe Sollitech products: (check all that apply)

Are environmentally friendly and help save the planet?
Would save money, energy and resources?
Would payback for their cost and more?
Should be used wherever possible?

This question is required
  1. What do you think of Sollitech's product range?
Comprehensive, diverse and covers my requirements
Fairly acceptable range of products
very limited range of products
I couldn't find what I need!

  1. What new/other products would you like to see from Sollitech?
    2. ( Optional )

Sales, Service & Marketing


This question is required
  1. What is your impression of Sollitech sales staff:
ExcellentVery GoodGoodAcceptablePoor
Technical Knowledge
Sales & Marketing Skills
Communication & Follow Up
Exterior Appearance & Image
Attitude & Behavior
Professionalism

This question is required
  1. What is your impressions of our marketing materials & catalogs
ExcellentVery GoodGoodAcceptablePoorVery Poor
Corporate Identity & Image
Catalog Design
Availability of Information
Technical Information
Illustrations
Literature
Website

This question is required

  1. What is your impression of Sollitech's Services:

ExcellentVery GoodGoodAcceptablePoorVery Poor
Delivery Service
Design Service
Delivery Lead Time
Product Availability
Payment Facilities
Response to Complaints
Response to warranty claims
After sales service



Thank you for taking the time to take our survey, please enjoy browsing our website.

please feel free to contact us with any additional suggestions or information.